We offer a 3-day full refund "no questions asked" return policy on most products advertised and sold via the pre-owned section of our website. As a valued customer you can enjoy a 3-day inspection period from the day you receive the package, during which you can decide if you will be keeping the watch, or if you would prefer to return the watch for a refund (less shipping costs) or exchange. After three days the sale is considered final and the purchase cannot be returned.
In some circumstances a sale will be considered a SPECIAL ORDER. A sale deemed SPECIAL ORDER will be considered final and non-returnable or refundable. SPECIAL ORDERS will typically happen with highly desirable pieces, very limited edition pieces and products of considerably high value. We will always notify the customer up front, prior to closing the deal if the purchase in question is considered a SPECIAL ORDER. The absence of such a discussion will mean that our regular 3-day return policy is in effect.